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Dear Valued Customer,
Welcome to the tenth edition of g-bit, the
official Globat.com customer newsletter.
This month, we're inviting you to take part
in a survey to help redesign the GCC. We're
also continuing our "Feature Spotlight"
section with tips on reading and analyzing
your site's traffic stats. Plus, we have
some great news about improvements in the
Billing Department and a chance for you to
for free with Microsoft!
|GCC Redesign Survey
The Globat Command Console® is getting
a makeover and we need your help!
In the next couple of months, we will be
redesigning the Globat Command Console. Our
ultimate goal is to make it easier for you to
manage your site and to take advantage of all
the extra features and bonuses that come with
every Globat.com Web hosting
Though we already have some ideas
in mind for areas of improvement and new
additions, we would like for you to be a part
of the redesign. This is your control
panel, and we
want to hear your opinions on what you
what you don't like, and what you want to see.
Take part in our quick survey and help create
a better Web hosting experience!
||Click here to share your ideas and opinions.
|Globat.com Feature Spotlight
Stats & Logs
If you haven't been reviewing your Web
site's statistics, then you've been
neglecting a valuable resource that can help
you create a better performing Web site.
Whether you're trying to share your art,
increase your sales conversions, or just get
more people to your site, understanding your
site's visitors is crucial to achieving your
Through your Globat Command Console's
Stats & Logs menu, you
can see just how many
visitors your site is getting every day,
how they found you, what kind of
computer they're using, and much more!
Here's just some of the information you'll
get from your Stats & Logs:
- Number of visitors your site gets during
any given range
- Average lengths of visits
- Entry page - the first page your visitor
- Exit page - the last page your visitor
looks at before leaving
- Referrers - sites that linked to
you/where your visitors are coming from
- Keywords - search engine words that
brought visitors to your site
- Visitor country
- Browser and Platform (such as Internet
Explorer 6.0 on a computer running Windows XP)
- And much more
With this information, you can modify and
tweak your site to better suit your
Well, if you see that the majority of your
customers are leaving on one particular exit
page, you may need to examine that page to
see why (unless it's designed to be the last
• Is it confusing?
• Does it have broken images?
You can also combine information such as
visit length and entry pages to determine if
that needs work. If
most of your customer enter on your home
page, yet most of your visits are less than
30 seconds, then you know you need to make
your home page more attention-grabbing and to
encourage your visitors to click around and
Are you getting a lot of visitors
who clicked through a link from another site?
Then maybe you want to create a special
entry page for them (also known as a landing
page) and have that referring site link there. A
personal touch on your site can be very
effective when it comes to engaging your
visitors, and with careful review of your
Stats & Logs, you'll be able to build a
better Web site.
||Click here to view your Web site's Stats & Logs now.
|Billing Support - Now on Live Chat
Need to reach our Billing Department? You
can always call our toll-free number
1.877.2.GLOBAT or submit a support ticket
using our contact
Now you can also reach a billing agent
through our live online chat, available from
6:00am - 5:00pm PST, Monday through Friday.
Whether you prefer calling, e-mailing, or
online chat, this is just one of the many
ways we're working to give you the best Web
hosting experience possible.
To access Billing Live Chat, simply click on
the Live Chat link found at the top of most
||Click here to go to Globat.com now.